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What is Teton ECG? and myECGai?

The Teton ECG device, named myECGai (available in Basic and Plus versions), is a portable ECG that delivers AI-based results instantly without a doctor. Reports can be easily shared and downloaded directly from the app.

How do I use the myECGai device?

It’s very easy to set up. Please visit the tutorial page for step-by-step instructions:

What is the difference between myECGai Basic and myECGai Plus?

ECG Basic has 3 electrodes and detects up to 9 heart conditions, while ECG Plus has 4 electrodes and detects up to 13 heart conditions with broader diagnostic coverage.

Do I need the internet to use Teton ECG?

ECG recordings and AI analysis can be completed offline, but cloud storage and report sharing require an active internet connection.

Is this ECG Device Battery Operated?

No, this ECG device does not use a battery and no charging needed.

Is Teton ECG a replacement for a doctor?

No. Teton ECG provides diagnostic-quality ECG data and AI-assisted insights but does not replace a expert doctor. All results should be reviewed by a qualified healthcare professional.

What makes Teton ECG and MyECGai special?

Teton ECG and myECGai stand out by combining portability with AI-powered heart analysis. They provide hospital-grade ECG results instantly without a doctor, and reports can be shared and downloaded directly from the app. With 99.5% accuracy, Teton ECG delivers highly reliable readings.

Use / Process

How long does an ECG test take?

The Teton ECG device completes a recording in just 30 seconds.

How do I take an ECG reading?

Attach the electrodes as shown in the app tutorial, turn on the device, follow on-screen instructions, and remain still during recording.

How and where should I place the ECG electrodes?

Follow the electrode placement guide provided in the Teton ECG app.

Does an ECG test hurt?

No. ECG testing is completely painless and non-invasive.

Common Issues

I am getting a noisy ECG signal. How can I improve it?

Ensure the electrodes are firmly attached to clean skin, minimize movement during recording, and keep the device away from electronic interference.

What should I do if the app is not connecting to the ECG device?

Ensure the myECGai device is properly connected to your mobile phone using the Type-C cable.

What should I do if no lead issues are found?

Please check that the lead placements are correct according to the tutorial.

App

Is the app compatible with Android and iOS ?

Currently, the app is available only for Android.

Is this app free?

Yes, the Teton Health app is free. It offers a subscription model, but if you use the free subscription, it remains free for a lifetime.

AI . Prediction

How accurate are the AI predictions?

AI models are trained on clinical datasets to analyze hospital-grade ECG signals. Suspicious or critical findings should be reviewed by a physician.

Report / Result

What should I do if the report indicates an arrhythmia ?

If your report indicates arrhythmia, you should consult a qualified healthcare professional or cardiologist for further evaluation. While the device provides AI-assisted analysis to help identify potential irregularities, it is not a substitute for a medical diagnosis. A doctor may recommend additional tests or clinical assessment to confirm the condition and determine appropriate treatment.

What should I do if the report indicates a possible heart abnormalities ?

If abnormalities appear, ensure the leads are connected according to the user manual and that you are at rest to avoid noise. If the same results persist, it is recommended to consult a doctor.

Is it possible for an ECG test to be incorrect?

Yes, accuracy may be affected by movement, poor electrode contact, or electrical interference.

Is my ECG data secure?

Yes. All ECG data is stored securely, and only you can decide who can access or share your reports.

How do I share my ECG with a doctor?

Use the “Share Report” feature in the app to download or email your ECG PDF.

Is the ECG report reviewed by a certified doctor?

Yes. Specialized doctors review and sign your ECG reports. Availability depends on your subscription plan.

Subscription

What subscription plans are available?

Teton ECG offers ECG Free Plan, ECG Premium Plan , Clinical Plan , and Enterprise Plan

Can I upgrade or downgrade my subscription anytime?

Yes. Subscription plans can be changed anytime via the app.

What happens after the free trial ends?

For Premium Plan: account downgrades to Free Plan if subscription is not renewed. For Clinical Plan: access is restricted until subscription is renewed.

Will I lose my previous ECG reports if subscription expires?

No. Previously generated reports remain accessible based on your plan’s storage limits, but advanced features may be restricted.

Is cloud storage available in all plans?

Yes! Cloud storage is available with the Premium Plan, unlimited with Clinical & Enterprise Plans, and not included in the Free Plan.

Support

How can I get help or technical support?

Use the in-app chatbot or submit a support ticket through the app.

Maintenance & Warranty

What is warranty of the myECGai device ?

myECGai comes with a 12-month warranty. See the link for details.

How do I clean the device and cables?

Use a soft cloth lightly for cleaning. Do not soak or submerge the device or cables.

Purchase

Where can I purchase the ECG device, leads, and disposable electrodes?

These are available on the official website: See the link for details.