Last Updated: February 5, 2026
NOTE:
USE OF THE SERVICES REQUIRES CONSUMERS TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH US AND LIMITS THE MANNER. ALL SECTIONS OF THESE TERMS OF USE THAT, BY THEIR NATURE, SHOULD SURVIVE TERMINATION WILL SURVIVE TERMINATION, INCLUDING, WITHOUT LIMITATION, THE SECTIONS ENTITLED USER CONTENT, INDEMNITY, DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY, AND GENERAL.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and TETON PRIVATE LTD. (for residents of Bangladesh) or TETON ELECTRONICS INC. (for residents of the United States) (collectively, "TETON," "we," "us," or "our"). By purchasing, accessing, or using the myECGai Portable ECG Device (the "Device") and the associated mobile applications, software, and cloud-based analytical tools (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy.
You must be at least 18 years of age to create an account or use the Services. By using the Services, you represent and warrant that you possess the legal capacity to enter into this agreement.
TETON is committed to maintaining the highest standards of safety and regulatory compliance.
TETON is deeply committed to protecting your highly sensitive health data while utilizing advanced Artificial Intelligence (AI) to provide you with predictive ECG insights. By using the myECGai Device and Services, you agree to the following data practices:
You retain exclusive ownership of all personal information and raw physiological data (including your ECG recordings) that you generate, upload, or transmit through the Services ("User Health Data"). TETON claims no ownership rights over your identifiable personal health information.
To operate the Services and provide you with your ECG reports, you grant TETON a worldwide, non-exclusive, royalty-free license to host, process, analyze, and transmit your User Health Data. This allows our cloud-based AI to evaluate your ECG readings, generate wellness insights, and display them securely on your Android device.
To continuously improve the accuracy, safety, and predictive capabilities of the myECGai algorithms, TETON relies on real-world data. By using the Services, you grant TETON a perpetual, irrevocable license to use your ECG data for research, development, and AI model training only after it has been strictly de-identified and anonymized.
Anonymization Guarantee: Before your data is used for any algorithm training or product development, it is permanently stripped of all Personally Identifiable Information (PII), including your name, email, account details, and precise location.
Irreversibility: Once anonymized, this data cannot be re-linked to you or used to identify you under any circumstances.
TETON's Ownership of AI: While you own your personal data, TETON retains sole ownership of all AI models, algorithms, insights, and software improvements derived from this aggregated and anonymized data pool.
TETON will never sell, rent, or lease your identifiable User Health Data to third-party data brokers, advertising networks, or unauthorized corporate entities. Your personal data is only shared with trusted cloud-hosting providers (acting as our secure data processors) strictly for the purpose of operating the Services.
You have the right to control your data footprint within the myECGai ecosystem:
Export: You may export or download your personal ECG reports at any time via the Android application to share with your healthcare provider.
Deletion: You may request the complete deletion of your account and identifiable User Health Data at any time through the app's settings. Upon deletion, TETON will permanently erase your personal data from our active servers within thirty (30) days. However, please
note that any data that has already been de-identified, anonymized, and aggregated into our AI training sets prior to your deletion request cannot be extracted or deleted.
TETON believes that your health data belongs to you. You have the right to access, export, or permanently delete your account and associated personal data at any time.
Before deciding to close your account, you have the right to take your ECG readings and AI-generated insights with you.
Through the myECGaI App, you can export your historical ECG reports in standard, easily shareable formats (such as PDF) to provide to your licensed healthcare professional or for your personal records.
Action Required: We strongly encourage you to download all necessary reports prior to initiating account deletion, as this action is irreversible and your data cannot be recovered once the deletion process begins.
You may terminate your agreement with TETON and delete your account directly within the myECGaI Android App by navigating to Settings > Account > Delete Account, or by submitting a verifiable request through our website or helpline.
Deleting the App is Not Account Deletion: Simply uninstalling or deleting the myECGaI App from your smartphone does not delete your account, nor does it erase your data from our secure cloud servers. You must explicitly request account deletion through the provided in-app tools or via our support team.
Upon receiving a confirmed account deletion request, TETON will initiate the erasure of your profile.
Timeline: All Personally Identifiable Information (PII), account credentials, and raw, identifiable ECG data will be permanently purged from our active production servers within thirty (30) days.
Anonymized AI Data Exception: As outlined in our Data Ownership clause, any of your prior ECG data that has already been strictly de-identified, anonymized, and aggregated into our AI model training sets cannot be isolated or extracted. This anonymized data no longer constitutes personal data and will remain in our models.
Legal Retention: TETON may retain certain non-health-related data (such as billing receipts or digital consent logs) solely as required to comply with local regulatory obligations, tax laws, or dispute resolution.
The myECGai Portable ECG Device (the "Device") and the associated Android application (the "App") operate as an integrated system. To ensure accurate ECG readings, secure data transmission, and the reliable delivery of AI-generated insights, your smartphone and the App must meet specific technical requirements and be granted certain system permissions.
To use the Services securely, you must have a compatible smartphone running a supported version of the Android Operating System.
Security Restrictions: For your privacy and to maintain regulatory compliance regarding health data, the App is not supported on devices that have been "rooted," "jailbroken," or otherwise had their manufacturer's operating system altered. TETON reserves the right to block access to the Services from such devices.
Hardware Dependencies: Your mobile device must have a functioning Bluetooth module and an active internet connection (Wi-Fi or Cellular Data) to sync and analyze ECG data.
To establish a connection with the myECGai Device and process your ECG readings, the App requires the following mandatory permissions. Revoking these permissions in your Android settings will render the core Services inoperable:
Network & Internet Access: Required to transmit your encrypted ECG data to our Secure cloud servers, where our AI algorithms analyze the data and return your insights.
To enhance your experience and utilize the full feature set of the myECGai ecosystem, the App may request the following optional permissions:
Storage / Files & Media: Required only if you choose to download, save, or export your ECG reports as PDF files to your device to share with your healthcare provider.
Push Notifications: Requested to send you timely alerts regarding your ECG report status, subscription renewals, critical app updates, or low battery warnings for your myECGai hardware.
You retain full control over your device permissions. You may grant or revoke these permissions at any time via your smartphone's system settings. However, TETON is not liable for any failure of the App, loss of data, or inability to generate ECG insights resulting from the denial or revocation of mandatory system permissions.
Because the Services involve health data and AI predictive analytics, continuous maintenance is critical.
You agree to periodically download and install App updates from the Google Play Store to ensure optimal performance, security, and feature accuracy.
Occasionally, the App will prompt you to install Firmware Updates directly to the myECGai hardware. You agree to apply these updates promptly. TETON is not responsible for analytical inaccuracies or hardware malfunctions caused by running outdated App versions or obsolete device firmware.
Services may include subscription plans. For details, features, and pricing, please refer to the in-app.
These plans—Free, Premium, Clinical, and Enterprise—provide different levels of access to ECG tests, report sharing, advanced professional features. Access to premium functionalities is contingent upon maintaining an active subscription; failure to do so may result in automatic downgrades or limited access to certain features.
Default on Payment: If a subscription payment fails or is canceled, the account will automatically downgrade to the "Free Plan" features, or access may be suspended, depending on the specific plan's requirements.
Standard Warranty: The myECGai Device is warranted to be free from defects in material and workmanship for a period of twelve (12) months from the date of original purchase.
Subscription-Based Extension: If an active subscription is maintained during the final six (6) months of the Standard Warranty period, the warranty coverage shall be extended for an additional twelve (12) months from the commencement date of such subscription. Continuous maintenance of an active subscription may result in an effectively ongoing warranty, subject to the terms herein.
Scope of Coverage: This warranty applies to the hardware device and AI-enabled predictive features provided by TETON. This warranty does not cover damage resulting from misuse, unauthorized modifications, repairs by third parties, or neglect.
THE SERVICES DO NOT PROVIDE MEDICAL ADVICE.
All rights, titles, and interests in the Services—including AI algorithms, firmware, hardware designs, logos, and software—are the exclusive property of TETON. You are granted a limited, revocable, non-exclusive license to use the Services for personal use only. You may not reverse-engineer, decompile, or attempt to extract the source code of the Device's software.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TETON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF THE ACCURACY OR INACCURACY OF ECG ANALYTICS OR THE USE OF THE DEVICE.
Mandatory Arbitration of Disputes You and TETON Electronics (hereinafter "the Company") agree that any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Services, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, "Disputes"), including Disputes involving the Company's licensors or suppliers, shall be resolved exclusively through binding, individual arbitration. To ensure the finality of resolution without the risks associated with protracted litigation, arbitration shall not be conducted as a class, representative, or consolidated action.
Notwithstanding the foregoing, both parties retain the authority to:
For U.S.-based Disputes, "court of competent jurisdiction" refers to federal or state courts located in Orange County, California. The U.S. Federal Arbitration Act shall govern the enforcement of these Terms. By accepting these Terms, you voluntarily waive the right to a trial by jury or to participate in any class-wide legal proceeding.
Opt-Out Provision To provide you with choice without compromising the integrity of this agreement, you may opt out of arbitration by providing written notice via regular mail to the Company's Customer Service at 20045 Steven Creek Blvd, Suite 2C, Cupertino, California 95014, USA. This notice must be submitted within thirty (30) days of your initial acceptance of these Terms to be valid.
Initial Dispute Resolution and Notification In the interest of efficiency and mutual benefit, you agree that before initiating formal proceedings, the parties will attempt an informal negotiation. You must send a "Notice of Dispute" via certified mail to the California address listed above. If an informal resolution is not reached within sixty (60) days, either party may proceed to formal arbitration, ensuring that all avenues for amicable settlement are exhausted first.
Arbitration Rules Arbitration shall be administered by JAMS (Judicial Arbitration and Mediation Services) under its Streamlined Arbitration Rules. The arbitrator is empowered to award any individual relief available in a court of law, including attorneys' fees where permitted by statute. To ensure a focused and cost-effective process, each party is limited to one deposition of the opposing party, not to exceed four (4) hours. The arbitrator's award shall be final and binding, providing a conclusive resolution to any disagreement.
Class Action Waiver Claims must be brought solely in an individual capacity. Neither JAMS nor the arbitrator shall have the authority to consolidate claims or preside over representative proceedings, ensuring that your specific case is handled on its own merits without the complications of external parties.
Severability If any specific portion of this arbitration provision is deemed unenforceable, the remaining provisions shall remain in full effect. This ensures the continuity of the legal relationship and protects both parties from the total invalidation of the agreement due to technicalities.
These Terms of Use and the Privacy Policy represent the total and final understanding between you and the Company. This structure is intended to provide absolute clarity and certainty, superseding all previous discussions or agreements to ensure that no hidden or outside obligations exist for either party.
The Company's choice not to enforce any specific right at a particular time shall not be interpreted as a waiver of that right. This ensures that the Company may exercise its full legal protections at its discretion without losing them through inaction or leniency.
If you have any questions or concerns regarding this terms and conditions, please contact us at: